Quality Assurance at the DPU Dental Clinic in Krems

MedR Dr. med. univ. Sven Orechovsky
Chief Physician and Quality Representative of the DPU Dental Clinic in Krems
and Vice-President of the Austrian Regional Dental Chamber of Lower Austria (Landeszahnärztekammer Niederösterreich)

As the Chief Physician, I am responsible for all the organizational treatment processes and therefore a large part of the quality assurance at the DPU Dental Clinic in Krems. Almost three decades of experience as a dentist and my function as the Vice-President of the Austrian Regional Dental Chamber of Lower Austria (Landeszahnärztekammer Niederösterreich) mean that I know what is important for a health institution.

As a university of dental medicine we have the advantage that our professors in any case always teach our candidati med. dent., young dentists in training, the state of the art in dentistry and that we are able to offer our patients treatments based on high-quality scientific findings.

In addition it is also important to have the very latest standards of training for our dental auxiliary staff (e.g. dental and sterilization assistants) so that we can ensure the best possible working processes, all of which have been validated according to the prescribed guidelines, in the treatment of our patients. Periodic certified advanced training provided by the Austrian Dental Chamber (Österreichische Zahnärztekammer – ÖZÄK) is thereby indispensable and motivating for practicing the profession. For example, our Head of Sterilization has the highest level of training (Level III) available for sterile preparation.

The hygiene of our entire dental clinic is managed and monitored by an external hospital hygienist. The optimal maintenance of our technical equipment, such as the 52 dental treatment units and DVT, panoramic, and x-ray imaging equipment is always ensured at the DPU Dental Clinic in Krems. A well coordinated product network and seamless cooperation with our own dental technician laboratory, which is headed by a master dental technician, are key success factors.

Our external Quality Assurance Council, which meets twice a year, is comprised of Prof. Prim. MedR HR Dr. Robert Fischer, Chairman, Dr. Gerald Bachinger, Dr. Brigitte Ettl, Prim. MedR Dr. med. univ. Sven Orechovsky, Prof. Dr. Margrit-Ann Geibel, Univ. Prof. Dkfm. Dr. Eugen Hauke, Mag. Roland Schaffle and Dir. Robert Wagner MA, and offers useful feedback from experts of different healthcare professions on our work, all the while supporting our motto of “striving for perfection”.

My own weekly patient consultation hours, allow patients to provide feedback of positive and negative experiences at the highest level and to find patient-oriented solutions where necessary.

The DPU has committed itself to “lifelong learning” and is always looking to improve for the benefit of its patients. We would like to thank the many thousand patients, predominantly from Lower Austria and Vienna, who have been treated at the DPU Dental Clinic in Krems since its opening in autumn 2012 for their confidence

Hygienically clean, state-of-the-art dental clinic in Krems! - Article from our DPU-Facebookpage